Care & Repair
Introduction
Bags Care
Gold Care
Repair
Repair Process
Care & Repair Information
Introduction
Bags Care
To preserve the quality of your Clah Bags’ bag avoid prolonged direct exposure to light and heat. We recommend storing the bag in its original packaging, when not in use. Avoid contact with water, oils, perfumes and cosmetics. If your bag gets wet, pat dry to remove any excess moisture and leave to dry completely at room temperature.
For specific product care inquiries, please email us using our contact form.
Gold Care
To make sure your gold stays as shiny as possible, it’s recommended to take off all gold jewelry whenever you’re bathing or showering.
Clash Bags Gold jewellery should be stored in the individual pouch in which it was shipped.
Repair
We only use original or high-quality spare parts to ensure the longevity of your bag.
Clash Bags knows how important your handbag is to you and therefore we ensure fast and reliable service.
Our range of services includes:
- Replacement of zips
- Repair or replacement of closures
- Renewal of eyelets and buckles
- Leather and fabric repairs
Repair Process
- Contact: Send us an email to repair@clashbags.com with your purchase receipt and pictures.
- Assistance: We will advise you on the possible repairs and give you a cost estimate.
- Shipment: Send us your product.
- Repair: Clash Bags get to work and get your bag fixed.
- Returns: We will send your bag back to you and you will have your loyal companion back in your hands.